RCM Executive Mastery: Course Outline

Volume 1: Executive Leadership in RCM

• Lesson 1.1: The Role of the RCM Executive

Defining executive-level responsibilities, mindset, and impact on organizational health

• Lesson 1.2: Leading High-Performance RCM Teams

Strategies for developing, mentoring, and empowering leadership at all levels

• Lesson 1.3: Building a Culture of Accountability and Excellence

Driving ownership, setting expectations, and fostering a results-driven environment

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Volume 2: Strategic Revenue Cycle Optimization

• Lesson 2.1: Assessing the Health of Your Revenue Cycle

Key metrics, performance dashboards, and analytics for executive decision-making

• Lesson 2.2: Identifying and Eliminating Revenue Leakage

Root cause analysis and system-wide process improvement strategies

• Lesson 2.3: Leveraging Automation and Technology

Evaluating, selecting, and implementing advanced RCM technologies

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Volume 3: Financial Stewardship & Forecasting

• Lesson 3.1: Executive-Level Financial Management

Interpreting financial statements, cash flow, and RCM KPIs

• Lesson 3.2: Advanced Cash Forecasting and Budgeting

Developing and communicating financial projections for RCM

• Lesson 3.3: Aligning RCM Strategy with Organizational Goals

Collaborating with the C-suite and board to drive business outcomes

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Volume 4: Risk, Compliance, and Change Management

• Lesson 4.1: Regulatory Compliance at the Executive Level

Maintaining compliance and managing audit risk across the enterprise

• Lesson 4.2: Managing Large-Scale Change Initiatives

Strategies for M&A, technology rollouts, and operational transformations

• Lesson 4.3: Building Resilient RCM Operations

Disaster recovery, business continuity, and proactive risk mitigation

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Volume 5: Advanced Analytics & Data-Driven Leadership

• Lesson 5.1: Building an Executive RCM Dashboard

Selecting, visualizing, and interpreting key metrics for strategic action

• Lesson 5.2: Data-Driven Decision Making

Turning analytics into actionable strategy and continuous improvement

• Lesson 5.3: Benchmarking and Best Practices

Comparing performance to industry leaders and driving toward best-in-class status

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Volume 6 Executive Communication & Influence

• Lesson 6.1: Communicating RCM Strategy to Stakeholders

Presenting complex RCM topics to boards, physicians, and non-financial leaders

• Lesson 6.2: Leading Through Influence

Executive presence, negotiation, and conflict resolution in RCM

• Lesson 6.3: Storytelling with Data

Crafting compelling narratives that inspire action and drive results